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Resources

Classroom Communication

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Better Communication in Large Courses
"Instructors who teach large class sections can improve communication within the classroom through the following strategies developed in a series of faculty workshops at Pennsylvania State University."
http://www.abacon.com/lefton/communicate.html

image: arrow Communication: Body Language
A quick primer on non-verbal communication.
http://www.cba.uni.edu/buscomm/nonverbal/body%20Language.htm
image: arrow Communication Climate
Creating supportive climates.
http://www.nelson.com/nelson/communicate/everydayencounters1e/chapter07.html
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Communication Climate
Compare defensive and supportive communication behaviors in the classroom
http://planet.cnm.edu/idc/Documents/ClassroomClimateweb.htm

image: arrow Classroom Climate Observation Form
Peer observation of defensive and supportive communication in the classroom
http://planet.cnm.edu/idc/Documents/Classroom_Climate_Obseration_Form.htm
image: arrow Defensive Communication
"Defensive behavior is defined as that behavior which occurs when an individual perceives threat or anticipates threat in the group. The person who behaves defensively, even though he also gives some attention to the common task, devotes an appreciable portion of his energy to defending himself. Besides talking about the topic, he thinks about how he appears to others, how he may be seen more favorably, how he may win, dominate, impress, or escape punishment, and/or how he may avoid or mitigate a perceived or an anticipated attack." 

How to reduce defensive communication?  Use "communication that conveys empathy for the feelings and respect for the worth of the listener," which is "particularly supportive and defense reductive."
http://www.geocities.com/toritrust/appendix_c.htm

image: arrow 15 ways for students to warm up a chilly classroom climate
This excerpt is from "The Chilly Classroom Climate: A Guide to Improve the Education of Women," by Bernice R. Sandler, published by The National Association of Women.

http://www.bernicesandler.com/id45.htm
image: arrow Listening
The International Listening Association promotes the study, development, and teaching of
listening and the practice of effective listening skills and techniques.
www.listen.org
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  This page was last updated on July 17, 2008.  To report errors, email kcarabajal@cnm.edu.  

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